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WARNING: If repairs are to be made to a product system, remove quick disconnects from
the applicable product tank, then relieve the system pressure before proceeding. If repairs
are to be made to the CO
2
system, stop dispensing, shut off the CO
2
supply, then relieve the
system pressure before proceeding. If repairs are to be made to the refrigeration system, make sure
electrical power is disconnected from the unit.
IMPORTANT: Only qualified personnel should service internal components or electrical wiring.
Should your unit fail to operate properly, check that there is power to the unit and that the hopper
contains ice. If the unit does not dispense, check the following chart under the appropriate symptoms
to aid in locating the defect.
Trouble Probable Cause Remedy
BLOWN FUSE OR CIRCUIT
A. Short circuit in wiring. A.
BREAKER.
B. Defective agitator motor. B.
SLUSHY ICE. WATER IN
A. Blocked drain. A.
HOPPER.
B. Unit not level. B.
C. Poor ice quality due to water
quality or icemaker problems.
C.
D. Improper use of flaked ice. D.
BEVERAGES DO NOT
A. No 24 volt power to faucets. A.
DISPENSE.
B. No CO
2
pressure. B.
BEVERAGE TOO SWEET.
A. Carbonator not working. A.
B. No CO
2
pressure in
carbonator.
B.
C. Faucet brix requires adjusting. C.
BEVERAGE NOT SWEET
A. Empty syrup tank. A.
ENOUGH.
B. Faucet brix requires adjusting. B.
BEVERAGE NOT COLD
(UNITS WITH BUILT-IN COLD
PLATE)
A. Unit standing with no ice in
hopper - no ice in cold plate
cabinet.
A.
NOTE: Contact your local syrup or beverage equipment distributor for additional information and trou-
bleshooting of beverage system.
TROUBLESHOOTING ICE DISPENSING SYSTEM
NO ICE DISPENSED. A. Ice bin cover not in place. A. Install ice bin cover.
B. Insufficient ice supply in ice
bin.
B. Replenish ice supply as
instructed.
C. Ice in ice bin bridged (stuck
together).
C. Gently tap on ice to break it loose.
D. No electrical power to
dispenser.
D. Plug in dispenser power cord, or
check fuse or circuit breaker.
E. Insufficient or no CO
2
supply
to dispenser.
E. Restore CO
2
supply to dispenser.
F. Inoperative ice portion
controller.
F. Replace ice portion controller.
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