
Ice Systems
Ice since 1950... Experience, Innovation, Reliability,
Technical Support.
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Scotsman has been designing and
manufacturing ice machines since 1950 -
and for half a century innovation and
reliability have always been our top
priorities.
Our ice machines, proudly made in Italy in
our plant near Milan (Pogliano Milanese) or
in Fairfax, South Carolina, USA, are
nowadays distributed in more than
100 countries, with more than one million
units installed worldwide!
Scotsman has been known as the
benchmark in the Hotel, Restaurants and
Cafeterias (HoReCa) Segment, where it is a
synonym of “ice”. Scotsman machines are
a “classic”, but now, with the “6 Series” they
once again raise the bar for quality, design,
and innovation in those details that most
matter to Owner/Operators.
Further innovations have been brought to
life in what we define “bringing ice at arms
reach” of the Operator, maximising
hygiene, ergonomics, and ease of use.
Here comes the dispenser, in various
configurations, vertical ice transport
systems, machine dimensions that
adapt to each and every installation
conditions.
Scotsman is the true answer to all needs of
production, storage and distribution of
quality ice! For all ice applications required
by specialised Food Retail operators,
Scotsman is able to offer the specific ice
shape for each precise requirement:
Ice Fakes, Superflakes, Nuggets, Scale Ice
and even Gourmet Ice cubes, with a variety
of machine configurations and capacities,
storage and transport solutions. Scotsman
can also offer expertise gained through
years of worldwide distribution
to successful global food retail chains.
Innovation is at the base of the Scotsman
philosophy and translates into a ‘modus
operandi’ based upon three principles:
Listen: with more than one million ice
machines installed around the globe we receive
constant feedback - at Scotsman we value the
experience of our partners and are willing to
listen to any suggestions from your experience,
in order to offer an even better product: you
really are our out-sourced Research and
Development Department!
Design: while on one side we rely on the
information that we receive from our distribu-
tion network, the other drivers of our
development are market analysis and research,
as requests from different segments are
constantly evolving. This information and our
constant attention to the market allow us to
anticipate the needs of the end users of ice
machines, and to offer solutions specifically
designed to meet their new requirements.
Our final goal is to turn each customer into a
satisfied and loyal customer, wherever they are
in the world.
Develop: the final touch is creativity using
state-of-theart technology that allows us to
develop new products as well as upgrading our
existing ones, with constant attention to better
performance, ease of use and maintenance and
cost reduction, without compromising
on the quality of our brand. Each and every new
model is tested and certified according to the
most stringent International quality protocols.
The result is the leading ice maker brand...
Worldwide.
Scotsman’s mission has not changed throughout
the last 60 years: fulfilling the requirement for
quality ice, day after day.
We strive for reliability from the very first stage of
design, through to the manufacturing stage.
Each and every unit is factory tested before
leaving our facilities, which is why a Scotsman
ice maker starts delivering excellent ice,
cubes or flakes, from the very first batch.
All the components of a Scotsman ice machine
undergo rigorous tests.
Our QA department’s system requires that each
new model undergoes a number of specific field
tests in demanding working environments, in
order to guarantee an excellent quality standard
in line with the reputation of the Scotsman
brand name. Our commitment to quality and
reliability is testified by the warranty that
covers all our products.
When you buy Scotsman, you buy reliability.
Our Customer Service Department is constan-
tlyavailable to support our local network of
installers and service technicians in their
day-to-day work.
Moreover, our Customer Service Department
constantly organises regular technical seminars
and training, ensuring our aftersales service
operates to a quality standard in line with that of
the Scotsman brand.
Scotsman: the smart choice
in ice machines.
Warranty and Certifications
Scotsman is the world’s largest ice maker
manufacturer. We are well known to most
International QA institutes and our products
are endorsed by the most prestigious
certifications.
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